All consultations are offered by booked appointment and are available each morning (8.40a.m. to 11.00a.m. approx) and Monday, Tuesday, Wednesday & Friday afternoon (4.00p.m.  to 6.30p.m.approx).

Pre-Booked Appointments are now also available at the Billingborough Surgery on Tuesday evenings (6.30p.m. - 7.50p.m.)  and on Saturday mornings, between 8.00a.m. and 9.20a.m.  These appointments are primarily to accommodate workers, or those in full-time education, who may have difficulty accessing our usual appointment times.

Please be aware that EMERGENCY PROVISION (Out of Hours) will continue to be provided by the Out of Hours Team - 0845 0450281 and that DISPENSARY SERVICES are available ONLY for patients attending appointments.

Rippingale Surgery offers a slightly reduced service, being open Monday and Wednesday all day

and Tuesday, Thursday and Friday mornings. 

Patients are welcome to see any Doctor at either Surgery  We do suggest that patients see the same Doctor for any ongoing problems when possible, to provide continuity of care..

The surgeries are open at the following times: 

Thursday Afternoons - Billingborough Surgery

Emergency Doctors' Appointments ONLY 4.00 - 5.00p.m.

On Thursdays, the Surgery is closed between 1.30 - 2.30p.m. for Staff Protected Learning Time,  Practice Meetings & Doctors' Administration.  If, in the event of a serious medical emergency or accident,  you need to visit the surgery between these times, please use the rear entrance.

Making An Appointment

Please either call in or telephone one of the surgeries to request an appointment with a doctor or nurse.

Emergencies:

Acute Medical Emergencies  will always be seen on the same day by a duty doctor, by appointment after morning Surgery at 11.00 am approx., Patients are asked not to abuse this Surgery service and to telephone for an Emergency appointment as early as possible.

Telephone Consultations

Doctors are available to be consulted by telephone.  If you wish to discuss a  medical matter

or receive advice, then please ring the surgery.  A Doctor will return your call, as arranged with the receptionist.  You may be asked to give an indication of what you need to speak to the Doctor about.  We are unable to give a specific time when you will be called, please make sure that you are available to take the return call.

Home Visits

If you are housebound or too ill to attend surgery, you can request a home visit.  If at all possible, telephone before 10.30am and please try to make an appointment rather than request a home visit.

Please let us know as quickly as possible if you cannot make an appointment, so that we can reallocate it to another patient.